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Browse Help Articles
Step-by-step guides to help you use the platform.
Getting Started
Learn how to create an account, set up your profile, post your first property, and start using the platform effectively. Ideal for new users, property owners, and agencies.
28 articles
Listings & Marketplace
The core business: creating property listings, how they are reviewed and published, managing and promoting them, and how visitors find properties on the public website.
34 articles
Billing & Payments
Pricing models, points, payment methods, agency subscriptions, point top-ups, and Property Owner listing renewals and refunds.
19 articles
Communication
Inquiries and the lead pipeline, in-app and email notifications, and system announcements.
9 articles
Role Specific Administration
Work areas for specific roles: agency administration (Agency Super Admin), finance operations (Financial Officer), platform administration (Super Admin), and content management (Blog Editor).
25 articles
Supporting
Help centre and support tickets, policies, FAQs and troubleshooting, and reference pages.
13 articles
Frequently Asked Questions
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