Help Articles

1.1 Welcome to CommercialProperty.lk

CommercialProperty.lk is Sri Lanka's website for commercial property : offices, shops, showrooms, warehouses, factories, hotels, land and more. It…

2.1 Creating an Account (Sign Up)

Creating an account takes just a few minutes. You start with your email address, confirm it, and then fill in a short form. Joining an agency that…

3.1 Finding Your Way Around Your Account

When you sign in, you go to your account area (on some buttons it's called My Portal ). This is where you manage everything: your listings,…

4.1 Why Verification Is Required

Verification means showing CommercialProperty.lk an official document that proves who you are. We check every agency before it can advertise, so…

5.1 Quick Start: Looking for a Property

This guide is for people searching for a commercial property to rent or buy. You can search and contact advertisers without an account. A free…

1.2 How the Platform Works

This page gives you the big picture: how a property gets onto the website, who checks it, and how payment works. Later articles explain each part step…

2.2 Verifying Your Email Address

After you enter your email address on the sign-up page, we send you an email with a link. Clicking the link proves the email address is yours, and…

3.2 Your Dashboard

Your Dashboard is the first page you see after signing in. It gives you a quick summary of your account and shows anything that needs your…

4.2 Submitting Verification Documents

To get verified, upload your document and send it to us for review. It takes a couple of minutes. What you need Account type Document File types…

5.2 Quick Start: Property Owners

This guide is for people who own a property and want to advertise it themselves. You pay a one-time fee for each listing, with no monthly bills.…

1.3 User Roles & Permissions

Everyone who uses CommercialProperty.lk has a role. Your role decides what you can see and do in your account area. This page explains each role in…

2.3 Completing Your Account Setup

After you confirm your email address, the Create your account form opens. This is where you choose your account type and add your details. Your…

3.3 Managing Your Profile

Your profile holds your name, photo and phone number. These appear to other people, for example on your listings and in inquiry conversations, so keep…

4.3 After You Submit: Review, Approval and Rejection

After you send your documents, your verification is in one of three states. You can check it any time on the Verification page: for agencies, My…

5.3 Quick Start: Agency Super Admins

This guide is for the person who runs an agency's account . As the Agency Super Admin you set up the agency, pay for its plan, manage the team, and…

1.4 Choosing the Right Account Type

When you create an account, you are asked what kind of user you are. It's worth choosing carefully, because some account types cannot be changed…

2.4 Signing Up or Signing In with Google or LinkedIn

You can use your Google or LinkedIn account instead of creating a separate password for CommercialProperty.lk . You don't need to confirm your…

3.4 Security: Sign-ins and Devices

The Security tab shows where and when your account has been used, and lets you sign out any device you don't recognize. Opening the Security tab…

5.4 Quick Start: Agency Admins and Agents

This guide is for team members of an agency . You join through an invitation from your Agency Super Admin; you don't sign up yourself. Your steps…

1.5 Accessing the Platform

This guide shows you how to open CommercialProperty.lk , change the language, sign in, and use the website on your phone. Opening the website Go to …