Help Articles

15.1 Sending an Inquiry About a Property

An inquiry is a message you send to the person advertising a property. Use it to ask a question or arrange a viewing. You don't need an account.…

16.1 The Notification Center

Notifications tell you when something needs your attention: a new inquiry, a listing approved, a plan about to end. You see them at the bell at the…

15.2 Following Your Inquiries and Conversations

When you send an inquiry while signed in, it is saved to your account. You can see every inquiry you have sent, read replies and write back. Opening…

16.2 Notification Preferences

You can choose which notifications you receive, and whether each one comes by email , in your account , or both. Opening your preferences Click …

15.3 Managing Incoming Inquiries

When someone asks about one of your listings, the inquiry appears on your Inquiries page. This article shows how to find, read and answer them. Who…

16.3 Notification Reference

This page lists the notifications CommercialProperty.lk can send, grouped by subject. Use it to understand a notification you received. Can I turn…

15.4 The Lead Pipeline: Inquiry Statuses

Every inquiry has a status that shows how far it has got, from a first message to a finished deal. Together the statuses are called the lead…

16.4 System Announcements

A system announcement is a message from the CommercialProperty.lk team, for example about planned maintenance or a new feature. Who receives an…

15.5 Assigning Inquiries to Team Members

This feature isn't available yet. An inquiry can show a line reading "Assigned to …" with a team member's name, but there is currently no button on…