5.2 Quick Start: Property Owners

This guide is for people who own a property and want to advertise it themselves. You pay a one-time fee for each listing, with no monthly bills.

Your steps

Step

What to do

Learn more

1. Sign up

Click Sign up, confirm your email, and choose Property Owner.

Creating an Account, Completing Your Account Setup

2. Create your listing

Click New Property. Add the type, location, details, price, photos and a contact person. Your work is saved as you go.

Before You List, The Listing Form

3. Pay the listing fee

Pay online by card, or by bank transfer with a photo of your bank slip.

Paying the Listing Fee

4. Review and go live

Our team checks your listing. Once approved, it appears on the website. A final check adds the CPLK Verified badge.

How Owner Listings Are Approved

5. Promote (optional)

Buy points and use them to show your listing higher up or on the home page.

Promoting a Listing, Topping Up Points

6. Answer inquiries

Reply to interested people from Inquiries, and update each one's status.

Managing Incoming Inquiries

7. Renew

When the listing period ends, pay the fee again to keep it live.

Renewing an Expired Listing

When the deal is done, mark the property as Sold, Rented or Leased. See Marking Sold, Rented or Leased.

If your listing isn't approved

We tell you why. You can then:

• fix it and send it again, without paying again; or

• ask for a refund of part of the listing fee.

See Handling Rejected Listings and Requesting a Refund.

Your main pages

Page

What it's for

Dashboard

Your listings, views, inquiries, points and spending at a glance

New Property / All Properties

Create listings and manage the ones you have

Promoted Properties

Your promotions

Inquiries

Messages from interested people

Contacts

The people whose details appear on your listings

Transactions

Your payments and receipts

Points

Your points balance; buy more here

Refunds

Your refund requests

Good to know

• Confirm your identity: you're asked to upload your National Identity Card. See Submitting Verification Documents.

• Changing a live listing sends it back for review before it reappears. See Editing a Listing.

• Prices: see the Pricing page on the website and Pricing Overview.