Help Articles

12.1 Subscription Plans Explained

An agency needs a plan to put listings on the website. The plan decides how many listings you can have live at once and how many points you get each…

12.2 Starting a Free Trial

Every agency can try one monthly plan free for 30 days . You get the plan's full ad slots and points, and you don't need a card. Before you start…

12.3 Subscribing to a Plan

To publish listings, your agency needs a paid plan. This article shows how to choose one and pay for it. The bank details and reference code in these…

12.4 Upgrading Your Plan

Move to a bigger plan when you need more ad slots or more points. An upgrade starts straight away , and you pay only for the difference. What counts…

12.5 Downgrading and Scheduling Plan Changes

This article covers two things you arrange in advance : moving to a smaller plan, and paying early for your next month. Part 1: Moving to a smaller…

12.6 Renewals and Auto-Renewal

A monthly plan runs for one month at a time. To keep your listings on the website, the plan must be renewed before it ends, either automatically by…

12.7 Cancelling Your Subscription

You can cancel your agency's plan at any time. Read this first, because cancelling takes effect immediately and can't be undone . Important: When…

12.8 Redeeming a Coupon Code

A coupon code is a short code from CommercialProperty.lk , such as WELCOME25 , that gives your agency a discount on a monthly plan . This article…

12.9 Tracking Your Bank Transfer Requests

When you pay for a plan by bank transfer, your payment becomes a request that our finance team checks. You can follow each request until it is…

12.10 Expiry, Grace Period and What Happens to Your Listings

If your plan isn't renewed, your listings don't disappear at once. You get a short grace period to renew. This article explains each stage and how…