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Help & Documentation

Help Articles

Step-by-step guides to help you get the most out of CPLK.

Listings & Marketplace

The core business: creating property listings, how they are reviewed and published, managing and promoting them, and how visitors find properties on the public website.

6.5 Step 2: Property Details

In this step you describe the property: its size, price, features, and the title and description people will read. A bar at the top reminds you what…

3 min

7.5 Handling Rejected Listings

If a reviewer finds a problem with your listing, it is rejected and sent back to you with the reason. A rejection isn't final: fix the problem and…

2 min

8.5 Marking a Listing as Available, Sold or Rented

Keep your listing's availability up to date so visitors know whether the property is still on the market. You can change it in a few clicks, and the…

2 min

10.5 Browsing Agencies

Every agency on CommercialProperty.lk has its own page showing who they are, how to reach them and everything they have listed. The list of agencies…

2 min

6.6 Step 3: Contacts and Photos

In this step (called Finalize on screen) you add the contact person people should reach, and the photos of the property. Contact details Every…

2 min

7.6 The "Verified" Listing

A Verified listing is one that the CommercialProperty.lk team has checked in a final review. It's the last stage of a listing's journey. Live is…

2 min

8.6 Duplicating a Listing

This feature isn't available yet. The More actions menu on a listing's page has a Duplicate item. For now, clicking it only shows the message …

1 min

10.6 Reading the Blog

The blog has guides, market updates and advice about commercial property in Sri Lanka. Anyone can read it; you don't need an account. Opening the blog…

2 min

6.7 Step 4: Review and Send

The last step shows everything you've entered, so you can check it before sending the listing for review. Check your listing Property Code : your…

2 min

8.7 Deleting a Listing

Deleting removes a listing from your account for good. It can't be undone. If you only want to hide the listing for a while, unpublish it instead.…

1 min

6.8 Step 5: Paying the Listing Fee (Property Owners)

Property Owners pay a one-time listing fee before a new listing is checked. This step appears after you click Proceed to Payment in Step 4. The…

4 min

8.8 Moving a Listing to Another Team Member

In an agency, each listing belongs to one team member. The Agency Super Admin can move a listing to someone else, for example when an agent leaves…

2 min

6.9 Managing Listing Contacts

Contacts are the people whose phone numbers and emails appear on your listings, so interested visitors can reach them. Save your contacts once on the…

2 min

8.9 Seeing How a Listing Is Performing

Each listing's page shows three numbers that tell you how much attention the listing is getting. Use them to decide whether to improve the listing or…

2 min

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