11.2 Understanding Points

Points are what you use to promote a listing. You don't pay money each time you promote; you spend points from your balance instead.

What points are for

Points pay for the three promotion types:

Promotion

Points per day

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See Promotion Types Explained.

Points are not used for listing fees or agency plans. Those are paid in money.

Source

Who

How

Plan points

Agencies

Added to your balance every month as part of your plan. Yearly plans also get them every month.

Top-up points

Agencies and Property Owners

Bought in packs whenever you need more. See Topping Up Points.

Points added by CommercialProperty.lk

Anyone

Occasionally added by our team, for example to correct a mistake.

A point is valued at LKR 200. Packs are cheaper per point, from LKR 180 down to LKR 120 for the largest pack. See Pricing Overview: Agencies and Property Owners.

Agencies: click Subscription & Points in the side menu, then Points.
Property Owners: click Points in the side menu.

Points: the points page.
Points available: your balance.
Top Up: buy more points.
Points History: every time points were added (green, with a +) or spent (red, with a −).

Your balance also appears in the window where you promote a listing and on the Promoted Properties page.

In an agency, the balance belongs to the whole agency. Points spent by any team member come from the same balance.

Points are taken from your balance as soon as you start or extend a promotion.
For agencies, plan points are used first. Top-up points are used only when the plan points run out.
Points are not returned if you cancel a promotion or it ends early. See When Promotions End Automatically.

Property Owners: no. Your points stay in your account until you use them, even after a listing expires.

Agencies with a paid plan:

Plan points you don't use are carried over to the next month when your plan renews.
Top-up points stay until you use them.
When you move to a higher plan, the points you have are kept and the new plan's points are added.

Agencies whose plan has ended:

During the grace period after your plan ends, your points are kept. Renew in time and nothing is lost.
If the plan is not renewed and your agency stays without a paid plan for a full billing period, the remaining points are removed, both plan points and top-up points. You get a notification when this happens.

To keep your points, renew your plan before the grace period ends. See Expiry, Grace Period and What Happens to Your Listings.