17.3 Members Activity: The Agency Activity Log

The Members Activity log is a record of what everyone in your agency has done: who created or approved a listing, who changed a role, who signed in. Use it to check what happened and when.

Who can see it

Only the Agency Super Admin.

Opening the log

Click My Agency in the side menu, then the Members Activity tab.

1. Summary cards: total events, how many are Critical or Warnings, and how many happened in the last 24 hours.

2. Search by member email.

3. Filters: show one severity or one category, or pick a date range with the two date boxes.

4. Severity: how important each record is. See below.

5. Description: what happened, in words.

6. Members Activity tab.

Each row shows the time, the member's email and role, the action, the severity, a description and a category. Click the small funnel next to a column heading to filter by that column.

Severity

Severity

Meaning

Examples

Info

Normal day-to-day activity

Listing created, signed in, plan upgraded

Warning

Worth a look

Role changed, a failed sign-in attempt

Critical

Important change

A listing deleted

Categories

Records are grouped into categories such as Property, User Management, Authentication (signing in and out), Subscription and Financial.

Common uses

• Who changed this listing? Filter by Property and search for the listing's name in the descriptions.

• Unexpected sign-ins. Filter by Authentication and look for Login Failed.

• Team changes. Filter by User Management to see invitations, role changes and deactivations.

• Billing. Filter by Subscription or Financial. For payments and invoices, see Invoices, Credit Notes and Your Transactions.

The log is a record only. Nothing can be changed or undone from here.

Your own activity

Every user can see their own actions under My Profile → My Activity. See Viewing Your Own Activity.

Related articles

• Managing Agency Members

• Managing Your Agency Profile