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Portal Basics & Personal Settings

3.3 Managing Your Profile

Updated October 15, 2026
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Your profile holds your name, photo and phone number. These appear to other people, for example on your listings and in inquiry conversations, so keep them up to date.

Opening your settings


Use either of these:

  • Click your name at the top right, then My Profile.

  • Click My Profile at the bottom of the side menu.

The Settings page opens on the Profile tab.

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At the top of the page you'll see a summary of your account: your name and email, your role (account type), your status (Active) and whether your account is Verified.

Below it are the settings tabs. The tabs you see depend on your account type:

Tab

What it's for

Who sees it

Profile

Your photo, name, phone and password

Everyone

Account

Upgrading your account type

Just Browsing accounts

Verification

Sending your identity documents

Property Owners

Notifications

Choosing which emails and alerts you get

Everyone

Security

Your recent sign-ins and signed-in devices

Everyone

My Activity

A history of what you've done

Everyone

Agencies: your agency's verification is under My Agency → Verification, not here.

Changing your profile photo


  1. Click Upload photo 1 (or drag a photo onto the picture box).

  2. Choose a JPEG, PNG or WebP photo, up to 5 MB.

Your photo is saved straight away. To remove it, use the remove option under the photo and confirm.

Changing your name or phone number


Click Edit 2 next to Personal Information. The boxes become editable:

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  1. Change your first name, last name or phone (choose the country code, then type the number). Your email address can't be changed here.

  2. Click Save Changes. Changed your mind? Click Cancel.

Changing your password


Click Change Password 3. You're taken to a secure page where you:

  1. enter your current password;

  2. choose a new password (at least 8 characters, with a capital letter, a small letter and a number);

  3. confirm it.

Forgotten your current password? Sign out and use Forgot Password? on the sign-in page. See Forgot Password.

Signed up with Google or LinkedIn? You don't have a CommercialProperty.lk password to change.

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