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Platform Administration

19.6 Activity Logs

Updated October 15, 2026
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The Activity Logs page is a record of what people have done on CommercialProperty.lk: sign-ins, listing approvals, payments approved, settings changed, agencies suspended. Use it to find out who did what, and when.

Who sees what


Role

What the log covers

Super Admin

Everything on the platform

Financial Officer

Activity across the platform

Customer Support Agent

Activity across the platform, to help answer questions

Agency Super Admin

Their own agency only. See Members Activity: The Agency Activity Log

Opening the log


Click Activity Logs in the side menu.

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  1. Summary: total events, how many are Critical or Warnings, and how many happened in the last 24 hours.

  2. Search by user email.

  3. Filters: severity, category and agency. Pick a date range with the two date boxes.

  4. Description: what happened.

Each row shows the time, the user and their role, the agency, the action, the severity and a description. Click the small funnel next to a column heading to filter by that column.

Severity


Severity

Meaning

Examples

Info

Normal activity

Listing verified, payment approved, signed in

Warning

Worth a look

Setting changed, role changed, failed sign-in

Critical

Important change

Agency suspended, listing deleted

Common checks


  • Who changed a setting? Filter by the Admin category.

  • Unusual sign-in attempts? Filter by Authentication and look for Login Failed.

  • What happened to an agency? Choose the agency in the agency filter.

  • What did a staff member do? Search by their email.

The log is a record only. Nothing can be changed or undone from here.

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